COVID-19 Safety and FAQs

UPDATE 23-11-2021:

Barossa Arts Centre advises that public health measures are in place to keep patrons, artists and staff safe. This page is updated regularly to reflect the changes to current restrictions.

Patrons are currently required to wear a mask when on-site, including attending the Box office and the Theatre. Please maintain 1.5m from other people where possible.

If you have cold or flu symptoms, or feel unwell for any reason please do not attend the performance or the Box Office.

Ticketing

Tickets are available to purchase via Coming Events tab on our website or phone us on 08 8561 4299

A phone message can also be left on 08 8561 4299.

You can also contact us via email.

If you are unwell or have cold/flu symptoms

It is important if you are unwell, have any symptoms of a cold or flu, you do not attend any public events – including the theatre. If you cannot use your purchased ticket, please contact Barossa Arts Centre as soon as possible to arrange a refund. Barossa Arts Centre follows Live Performance Australia ticket refund guidelines.

Contact Tracing Requirements

COVID SAfe Check-In is available at Barossa Arts Centre to enhance Contact Tracing.
If you do not have the app, or do not have a smart phone, a paper record will be available for you to provide your details.

Parking and Entrance to the Theatre

Barossa Arts Centre encourages patrons to park on the Western side or on the Western Oval.
Entrance to the Theatre will be via the Western oval doors only
The doors will be open one hour prior to the performance, patrons are asked to follow the instructions of theatre staff.

Event Management

Scheduled Events

Barossa Arts Centre events are held in accordance with SA Health direction and we will provide updates via website and direct communication with ticket buyers.

Event date change
Where a performance is changed to a new date, patrons are advised that their existing tickets are reallocated to the new date. If you cannot use your purchased ticket, please contact Barossa Arts Centre as soon as possible. Barossa Arts Centre follows Live Performance Australia ticket refund guidelines.

Event Cancellation
Where a performance is cancelled due to COVID-19, ticket-holders will be notified based on the circumstances of the cancellation.

Seating and Social Distancing

Barossa Arts Centre is committed to keeping its patrons and employees safe from the spread of COVID-19.

A COVID-SAFE Plan has been implemented and has directed us to ensure the following the maximum number of members of the public per separate room or outdoor area of publicly accessible space. The capacity of the Brenton Langbein Theatre is currently 75%.

You will be advised about any COVID Safe requirements relating to the performance prior to being seated or if time permits a day or two before the performance.

We thank you for your support in keeping our theatre clean and safe

Please place your rubbish in the bin at the conclusion of performances. Please follow the directions of the staff.

Updated on 23-11-2021


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