COVID-19 Safety and FAQs

UPDATE 14-12-2020:

Please phone us on 08 8561 4299 if you require sales over the phone or contact us via email, phone message can also be left on 08 8561 4299.

Barossa Arts Centre advises that public health measures are in place to keep patrons, artists and staff safe during the current health crisis. This page is updated regularly to reflect the changes to current restrictions.

If you have cold or flu symptoms, or feel unwell for any reason please do not attend the performance or the Box office.

Patrons are reminded to

Keep Physical Distance Please maintain 1.5m from other people where possible

Avoid Physical Greetings Patrons are reminded not to hug or shake hands while while attending the theatre

Wash Your Hands Please wash your hands and use sanitiser provided

Parking and Entrance to the Theatre

Barossa Arts Centre encourages patrons to park on the Western side or on the Western Oval.
Entrance to the Theatre will be via the Western oval doors only
The doors will be open one hour prior to the performance, patrons are asked to follow the instructions of theatre staff, in most cases patrons will be encouraged to go straight to their seats.

Event Management and FAQ

Event date change
Where a performance is changed to a new date, patrons are advised that their existing tickets are reallocated to the new date. If the new date does not suit patrons who have already purchased tickets then they are eligible to receive a full refund.

Event Cancellation
Where a performance is cancelled, ticket-holders will be fully refunded automatically; tickets that were purchased with Cash or Eftpos, please Email Us.

Scheduled Events

Barossa Arts Centre events are held in accordance with SA Health direction and we will provide updates via website and direct communication with ticket buyers.

Seating and Social Distancing

Barossa Arts Centre is committed to keeping its patrons and employees safe during the effects of COVID-19.

A COVID-SAFE Plan has been implemented and has directed us to ensure the following the maximum number of members of the public per separate room or outdoor area must not exceed 1 person per 2 square metres of publicly accessible space. This therefore has limited the capacity of the Brenton Langbein Theatre to allow for adequate protection of patrons and staff.

Performances that are currently listed on Coming Events at Barossa Arts Centre will go ahead and in accordance with Government advice about venue capacity and density ratios.
To comply with socially distanced seating requirements, ushers in the venue on the night will direct patrons to sit in alternate, socially distanced seats which may differ from the seats printed on your tickets.

You will be advised about any COVID Safe requirements relating to to the performance prior to being seated.

I want to sit next to my family and friends. Will I be allowed?

For some events, tickets were sold prior to the need for social distancing, these events will be socially distanced on the day of the performance. All events in the theatre will follow the guidelines of SA Health to protect patrons and staff as much as possible.

What is the cleaning regime at Barossa Arts Centre?

Barossa Arts Centre have increased cleaning across the site, with all surfaces and high-touch areas cleaned and sanitised frequently. This includes all door handles and push plates on doors. The venues are also cleaned before and after events to ensure the safety of all patrons. All cleaning products are hospital grade approved to ensure the highest standard of cleaning.

Contact Tracing Requirements

The SA Government has introduced COVID SAfe Check-In to enhance Contact Tracing.

COVID SAfe Check-In is available at Barossa Arts Centre

Download the app from Google Play or the App Store. If you already have the mySA GOV app, make sure you have the latest version, which may require you to download the app update.

If you do not have the app, scan the code with your phones camera and it will open a web browser for you to add your contact details.

If you do not have a smart phone, a paper record will be available for you to provide your details.

We thank you for your support in keeping our theatre clean and safe

Please place your rubbish in the bin at the conclusion of performances. Please follow the directions of the staff.

Updated on 14-12-2020

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